A new risk to safety of my family has arisen. I got an email from Speakeasy, that they are going forward with their plans to upgrade our VoIP service. I of course called support immediately to register my concern. Their response was, if it fails we will overnight you a new telephone adapter. I pray it does not fail or we will have only cell phones for communications. The cell phones right now are starting to be a problem as the system operates a peak capacity. I know I am not getting every call to my phone. And the dreaded Network Busy message has become frequent. I have even gotten a Data Connection Error. Needless to say you sometimes have to be patient to get through to whom your calling.
This actually brings up a concern about VoIP. I now wonder if VoIP should be regulated. Clearly, Speakeasy seems to be more concerned about their schedule then my family’s safety. While I tend to be cutting edge, the better pick may have been a plan old analog phone. Here in Houston, in addition to 911 and 411 services, we have 311 service. The 311 service has become very important as it is being used as another hotline for help. For example, it is being used to request transport out of mandatory evacuation areas. I don't even know if my VoIP line can even call 311.
And now to top it off the provider in the middle of an evacuation is going to upgrade me! Well add another to do item for after the storm change my ISP and telephone provider.
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